Shipping policy

Shipping Policy

Worldwide Shipping
We are proud to offer worldwide shipping on all our products. No matter where you are located, we will do our best to deliver your order safely and on time.

Processing Time
All orders are processed within 1–3 business days after payment is confirmed. During high-demand periods or holidays, processing times may be slightly longer.

Shipping Time
Delivery times vary depending on your location and the shipping method selected.
Estimated delivery times are as follows:

  • Europe: 7–15 business days

  • North America: 7–20 business days

  • Asia & Oceania: 10–20 business days

  • Rest of the world: 10–25 business days

Please note that these are general estimates and may vary due to customs, logistics delays, or local postal services.

Shipping Costs
Shipping costs are calculated at checkout based on your location, order weight, and the selected shipping method. In some cases, free shipping may apply to certain regions or promotions.

Order Tracking
Once your order has been shipped, you will receive an email with a tracking number and link to monitor your delivery status.

Customs & Import Fees
International orders may be subject to customs duties, import taxes, or fees imposed by your country’s regulations. These charges are not included in the product or shipping prices and are the responsibility of the customer.

Partial Shipments
If your order includes multiple items, they may be shipped separately to ensure faster delivery times. You will receive tracking information for each parcel.

Delays & Lost Packages
While we make every effort to ensure timely delivery, we are not responsible for delays caused by customs, natural events, or courier issues. If your package has not arrived within 30 business days after shipment, please contact our support team, and we’ll assist you immediately.

Contact Us
For any questions regarding your order or shipping, please contact our support team at "fluffwell.official@gmail.com".